Can't play the game! Need help!


#1

Hello! So from july 12th to like july 30th the game ran fine for me but randomlly it started using 100% of my disk and my frames just go for 150 to 3 to 7 to 5 to 150 to 3 over and over and this isn’t spaced out its fast the game is so choppy I can’t even play, every loading screen takes 2 minutes or more. Not sure what happened, see nothing on the forums, tried uninstalling and reinstalling. Have no other issues on other games. :confused:


#2

Is there a battleye window open in the backgroun, it might mention some blocked file(s)


#3

Battle Eye is running yeah. Not sure how I’d unblock the files, maybe verifying the game cache or something.


#4

What does the window say? Can you copy and paste the info into here for me?


#5

I mean when I go into programs on my task manager(It sits open on my second monitor while I play) I stare at it while watching the FPS counter at the same time. I thought that’s what you meant like does it open BESERVICE in my Task manager! Anyways I have 2 screen shots I took while opening the game a few minutes ago. This is new to me now I can’t even load the game up correctly!

Picture 1: https://imgur.com/a/sD60tMd
Picture 2: https://imgur.com/a/22cf2D2


#6

Hmm, this seems to be an issue for quite a few people, the devs are looking into it already, but the more info we have on this issue the better the fix will be :slight_smile: could you submit it as a bug report here: https://docs.google.com/forms/d/e/1FAIpQLScNZ3ZDQ-v0YW8Z1kR3KYRzMa0hT_1dNJHO90PZdbOavFD28A/viewform Be sure to upload your most recent log file with it, which can be found here: C:\Users\Username\AppData\Local\IONBranch\Saved\Logs