I have been a part of this community for a long time (since May last year) and have loved watching this game grow and get better over that time. I have been watching all the comments regarding this game and what people want to see and, as the title states, it’s communication.
I know the road map stated some things regarding this but as with a lot of things it has been a while and nothing. Some little things that could help with this is some little teaser videos. For example, Tomble has a new POI/adjustment to map and do a fly through and a little shootout within it. Or if you have little successes why not share it through social media and let your community be excited with you. Even if it just something small and insignificant like drones not continuing through the ground or something big like finding a source of major FPS drops and finding a solution.
I also think you need your community managers actually connecting within the community. I very rarely see them chatting and if I do it is just a quick hello and off again. Not having “Official” staff around passing on information looks a bit unprofessional and having “community mods” do that sort of work seems to leave a bad taste in peoples mouths as they are just as much in the dark as everyone else. It keeps a lot of the info more official and not just, essentially, a community member who don’t get much respect in the discord.
Thanks for reading and please comment to add more or to ask questions.